This online privacy policy has been crafted to offer clarity to individuals concerned about the use of their Personally Identifiable Information (PII) online. PII, as defined by US privacy regulations and information security standards, encompasses data that can identify or locate an individual, either on its own or in conjunction with other information. Please review our privacy policy attentively to gain a comprehensive understanding of how we collect, utilize, safeguard, and otherwise handle your Personally Identifiable Information in connection with our website.
Our website is hosted by WordPress Inc., providing us with an e-commerce platform enabling the sale of our products and services. Your data is securely stored through WordPress’s data storage, databases, and their general application, behind a firewall on a secure server. Additionally, if you opt for a direct payment gateway during checkout, WordPress securely stores your credit card data encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). This information is retained only for the duration necessary to complete your transaction, after which it is promptly deleted. All direct payment gateways adhere to PCI-DSS standards to ensure the secure handling of credit card information by our store and its service providers.
What specific personal data do we collect from website visitors? When making a purchase or registering on our site, you may be prompted to provide information such as your name, email, shipping address, identification card, phone number, or other details to assist us in enhancing your experience. When creating an account and utilizing our services, including via third-party platforms, we collect any data directly provided by you, including:
Account Data: Necessary for certain features like course enrollment, this includes information such as your email address, password, gender, and date of birth, and assigns you a unique identifying number.
Profile Data: Optionally provided information such as a photo, headline, website link, or social media profiles, publicly viewable by others.
Shared Content: Interaction with other users or public content sharing, such as reviews, questions, messages, or uploaded work, which may be publicly viewable.
When do we obtain this information? We collect data when you register on our website, respond to surveys, provide feedback on our products, or input information on our site, including but not limited to:
Registration for website use.
Purchasing products or digital services.
Managing our relationship with you, including notifying you of changes to terms or security policies, requesting reviews or surveys, and providing customer support.
Administering and securing our business and website, including analysis, testing, maintenance, support, reporting, and data hosting.
Sending email newsletters and other automated communications.
Providing personalized recommendations and suggestions for goods or services.
How do we utilize your information? We employ the information you provide when registering, making purchases, subscribing to newsletters, responding to surveys or marketing communications, browsing the site, or utilizing other features in the following manners:
Fulfilling contracts or agreements with you.
Personalizing your experience and offering content and product offerings of interest.
Enhancing website services to better serve you.
Assisting in customer service inquiries.
Collecting product ratings and reviews.
Periodically sending emails about services or products, and other related items.
Following up on communications via live chat, email, or phone.
Should you have any inquiries, issues, or complaints regarding your personal data, you are entitled by law to request a copy of your personal information at any time by contacting us. In case of concerns about the handling of your personal information, including requests for rectification or deletion, restrictions on usage, or objections to specific uses, please reach out to us. Complaints will be addressed according to our established procedure, with responses provided within 28 days of receipt.
Customer Data Processing Appendix: “Customer Data” refers to any personal data processed by KeyMasterVault on behalf of the Customer via the Service, as detailed in this Data Processing Agreement (DPA). “Data Protection Laws” encompass all relevant data protection laws and regulations applicable to the processing of Customer Data under the Agreement, including EU Data Protection Law and Non-EU Data Protection Laws.
Parties’ roles: If EU Data Protection Law or the LGPD applies to the processing of Customer Data, it is acknowledged that Customer is the controller and KeyMasterVault is a processor acting on behalf of Customer, as described in Annex A (Details of Data Processing) of this DPA.
Purpose limitation: KeyMasterVault shall process Customer Data only in accordance with Customer’s documented lawful instructions as outlined in this DPA, to comply with applicable law, or as otherwise agreed upon in writing (“Permitted Purposes”). The Agreement constitutes Customer’s complete instructions to KeyMasterVault regarding the processing of Customer Data, and any processing outside of these instructions requires prior written agreement between the parties.
Customer compliance: Customer represents and warrants its compliance with all applicable laws, including Data Protection Laws, regarding its processing of Customer Data and any processing instructions issued to KeyMasterVault. Customer is responsible for the accuracy, quality, and legality of Customer Data, as well as compliance with laws applicable to emails or other content created, sent, or managed through the Service.
Lawfulness of Customer’s instructions: Customer ensures that KeyMasterVault’s processing of Customer Data in accordance with Customer’s instructions will not cause KeyMasterVault to violate any applicable law, regulation, or rule, including Data Protection Laws. KeyMasterVault promptly notifies Customer if it becomes aware or believes that any processing instruction violates the GDPR or any UK implementation of the GDPR, unless prohibited by EU Data Protection Laws.
How do we protect your data? We implement various security measures to safeguard your personal information. This includes but is not limited to:
Secure systems: Your data is stored behind secured systems and accessed only by authorized personnel who are obligated to maintain its confidentiality.
Encryption: Sensitive/credit information is encrypted using Secure Socket Layer (SSL) technology.
No credit card storage: All transactions are processed through gateway service providers, and credit card information is not stored or processed on our servers.
Regular malware scanning: Our website undergoes routine malware scanning to ensure continued security.
Do we use cookies? Yes. Cookies are small files that a website transfers to your computer’s hard drive through your browser, enabling the site’s systems to recognize your browser and remember certain information. Cookies are utilized to enhance your shopping experience, remember items in your shopping cart, and collect aggregate data about site traffic and interaction to improve future site experiences and tools.
California Online Privacy Protection Act (CalOPPA): We comply with CalOPPA, allowing users to visit our site anonymously and providing a visible link to our privacy policy. Users will be notified of any changes to the privacy policy, and options to unsubscribe from email communications are provided.
Changes to this Privacy Notice: We reserve the right to modify this privacy notice at any time. Such changes will be posted on our website and app, and you may also request an up-to-date copy of our privacy notice by contacting us.
Contacting us: For further inquiries about this policy or any matters relating to individual rights and personal information, please reach out to us via the contact form or send an email to KeyMasterVault.